Returns & Exchanges
At NÜOBELL, we stand behind the quality of our premium adjustable dumbbells and strength equipment. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery provided they are in original packaging and unused condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Securely pack your NÜOBELL equipment in its original heavy-duty boxes and protective foam to prevent damage during transit.
Ship to Warehouse
Affix the provided shipping label and drop off the package at an authorized carrier location; please note that return shipping costs for heavy equipment may apply.
Inspection and Refund
Once our technicians inspect the returned gear for quality assurance, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing